Why Direct Booking Maximizes Data, Loyalty, and Profits
By Ellen Meyer
As hotels struggle with rising costs, many are redoubling efforts to have customers book direct to cut out not only the fees associated with OTAs, but also the relationships OTAs are able to form and leverage with the customers who are loyal to them.
TravelClick, a global provider of data and revenue-generating solutions for hoteliers, announced Scenic Hotel Group, New Zealand’s largest locally owned hotel group, has adopted TravelClick’s award-winning iHotelier Booking Engine 4.0, part of TravelClick’s Central Reservations System (CRS).
e-Global Travel Media - Mangalis Hotel Group Adopts TravelClick’s Leading Reservations, Web and Media Solutions
TravelClick, a leading global provider of data and revenue-generating solutions for hoteliers, today announced that Mangalis Hotel Group, the African-born hospitality group with its dynamic innovative brands Noom Hotels, Seen Hotels and Yaas Hotels, has selected TravelClick’s award-winning Reservations (iHotelier®), Web and Media Solutions to drive more revenue and maximize direct bookings as Mangalis continues its rapid expansion across Africa.
By Julie Sickel
Third-quarter bookings at North American hotels are stronger than at this same time last year for both the group and business transient travel segments, according to TravelClick. Group bookings are up 1.3 percent, and business transient is up 4.7 percent. In rate terms, group is a bit weaker; average daily rate is up 0.8 percent, while business transient ADR is up 3.9 percent.
eHotelier - TravelClick Unveils Latest Version of Hotel Loyalty Solution, Bringing “Reward and Redeem” to Hoteliers
TravelClick, a leading global provider of data and revenue-generating solutions for hoteliers, has announced the release of its latest version of TravelClick Loyalty that now includes “Reward and Redeem” options for its award-winning iHotelier® and Guest Management System platforms. This new feature allows hotels to create a cashback loyalty program with automated points redemption during the booking process. With this release, TravelClick continues to deliver the industry’s only solution that seamlessly offers a Central Reservations System (CRS), Customer Relationship Management (CRM) and loyalty solution on a single platform.
By Jason Q. Freed
In a hotel industry starved for innovation, it’s not surprising hospitality leaders on stage at the NYU International Hospitality Industry Investment Conference focused much of their attention not on real estate opportunities but instead on how technology will continue to push the industry forward.
Travel Daily News International - Hotel Rates and Bookings Continue Growth Throughout First Half of 2018
By Tatiana Rokou
For the next 12 months (May 2018 – April 2019), transient bookings are up 2.9 percent year-over-year, and ADR for this segment is up 2.8 percent. When broken down further, the transient leisure (discount, qualified and wholesale) segment is up 3.5 percent in bookings, and ADR is up 2.7 percent.
TravelClick, a leading global provider of data and revenue-generating solutions for hoteliers, today announced the Company’s new partnership with SEH United Hoteliers, Europe’s very first multi-brand hotel cooperative, to better connect its hotel customers around the world with a full range of digital services, all on one platform. SEH has over 600 properties overall, which is equivalent to about 23,000 rooms. TravelClick developed a tailor-made solution fully adapted to all the needs of SEH United Hoteliers, the European leader in the independent hotel industry.
By Matt Alderton
Hotels in North America are poised for a promising spring, according to hotel consultancy TravelClick, which this week published the results of its April 2018 North American Hospitality Review (NAHR).
By Shayne Paddock
Chief Innovation Officer / Guest Management Solutions, TravelClick
Do you remember the last time you went to your favorite restaurant, did the host give you a special table? Did your waiter bring you your favorite cocktail? When you went to get your last haircut, did the stylist remember how you like your hair done? What color you want it dyed? When you get your coffee at Starbucks each morning, does the barista on the morning shift remember your name and place your order without asking to speed you through the line? Do you ever go to your favorite restaurant and the server simply asks, “the usual”? How good does that make you feel?